For members of the Household Cavalry family to register on the app you will need a GROUP ACCESS CODE
This has been shared by email from RHQ/Association emails and will be sent out by regional branches via email. It will also be shared on private HCav social media groups (you will understand why we do not want to share this in public forums).
The quickest way to get the code is check your Association emails, however, if you are a member of the Hcav family and cannot find a Group Access code please follow this link to go through a verification process:
GROUP CODE REQUESTIF YOU NEED TECHNICAL SUPPORT
If you need support at any stage during the app registration process click the ‘Support and FAQ’ button at the bottom of the screen.
By clicking ‘Contact Support’ you will be able to email us directly with your issue to help@militaryapp.org or you can view our FAQs and video guides.
When you have contacted the help desk, we may request that you click the button at the bottom of the screen to generate a code so that we can initiate a remote support session.
REGISTER AS A MEMBER
If this is your first time on the app click ‘Register”.
You will need to type in your HCav Group Code (case sensitive). You will have been sent your Group Code within HHQ or Association emails or private social media groups. If you do not have a code the quickest way is to check your emails, or you can request it from your RHQ or Community Manager. Alternatively, you can click to ‘Request Group Code’.
This will take you to a form where you will be asked to provide details for verification. If approved, you will be emailed Group Code for your Regiment / Organisation. There may be a short delay for this verification process.
NEXT STEPS
Once you have submitted your Group Code you will be asked to enter your email. Please ensure there are no typing mistakes (as this will delay your registration).
You will be sent an email from the Military App containing a 6-digit email Verification Code. If you have not received this code within 5 minutes, please check your junk inbox, and if still not received try clicking ‘Resend Code’, or go to ‘Support and FAQs’ and let us know that you have not received it.
COMPLETE DETAILS
You can now complete the rest of your details and access the App.
For details help videos on how to make the most of the App:
